Prostrada Catholic Illustrations

Refund & return policy

Shipping & Return Policy Orders are typically processed and shipped within 3 to 5 business days. Once your order ships, you will receive tracking information when available. Shipping times may vary due to carrier delays, weather, holidays, or other circumstances outside our control. Returns We accept returns of new and unused products within 30 days of delivery. Customers are responsible for return shipping costs unless the item was damaged, defective, or sent incorrectly. To request a return, please contact us with your order number and reason for the return. We will provide return instructions when applicable. Damaged or Incorrect Orders If your order arrives damaged, defective, incorrect, or missing an item, please contact us within 7 days of delivery. Photos may be requested to help us resolve the issue. Refunds Once we receive and approve your return, your refund will be issued to the original payment method within 5 business days. Please allow additional time for your bank or payment provider to post the refund. Original shipping charges are generally non-refundable unless the error was on our part. Contact For questions regarding shipping, returns, or refunds, please contact us through info@Prostrada.com.